Shipping & Returns Policy
📍 Where We Ship:
Currently, we ship only within the United States.
📦 Processing Time:
All orders are processed within 1–3 business days (Mon–Fri). You will receive a tracking number once your item ships.
🚚 Shipping Time:
Estimated delivery is 5–10 business days depending on your location and product availability.
💰 Shipping Cost:
We offer free shipping on all orders.
🔄 Returns:
If you’re not satisfied with your purchase, you may request a return within 30 days of delivery.
To be eligible for a return:
- Item must be unused and in original condition
- You must contact us first at 📧 info@zoomieo.com
Refunds will be processed to your original payment method within 5–10 business days after we receive and inspect the returned item.
❌ Non-Returnable Items:
- Personalized or custom products
- Items marked as “Final Sale”
🧾 Damaged Items:
If your order arrives damaged or defective, contact us within 48 hours with photos and your order number.
📩 Questions?
We’re here to help! Email us anytime at: info@zoomieo.com